Privacy Policy
Privacy
Pure Vision Wines (Ken Wines Pty Ltd) ABN: 80 096 927 614 is committed to protecting your privacy and providing you with the safest online purchasing experience. We believe that the responsible collection and use of personal information is fundamental to developing a business based on enduring relationships with its customers, suppliers, owners and staff. By using the Pure Vision Wines website, you consent to the data practices described in this statement.
Pure Vision Wines will never sell personal information to other parties.
Collecting your personal information
Pure Vision Wines collects personal information, such as your e-mail address, name, physical address, date of birth and phone number, items purchased and credit card details. Payment details provided through our websites are processed through a secure server.
We automatically collect information about your computer including your IP address, browser type, domain names, access times and referring website addresses. It is collected by fair and lawful means and not in an intrusive way. This information is used by Pure Vision Wines for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of our website.
If you directly disclose personal information or personally sensitive data through public message boards, this information may be collected and used by others.
Pure Vision Wines is not responsible for the privacy statements or other content on websites outside of the Pure Vision website.
Pure Vision Wines prefers to collect information directly from the individual.
By joining our mailing list, you are giving your consent to be contacted by us for an indefinite period. We may contact you by email, direct mail, telephone, SMS, MMS, social media or telemarketing. You may of course opt out from our wine club at any time by logging into your account profile, or by calling or emailing us.
Use of personal information
We use your personal information to operate our website, to deliver the products you have requested, to inform you of other products that may be of interest to you and to obtain your opinion regarding service levels or new services/products.
We do not disclose, sell, rent or lease our customer or member lists to third parties. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personal information is not transferred to the third party. We may share data with trusted partners to help us maintain contact with you, provide customer support or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services on our behalf.
However, we will disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Pure Vision Wines site; (b) protect and defend the rights or property of Pure Viosion Wines and (c) act under exigent circumstances to protect the personal safety of users of Pure Vision Wines. or the public.
Pure Vision Wines Marketing
Over the years Pure Vision Wines has collected information for the development of direct mailing lists to let consumers know about the availability of our wines for sale. This may be done after an initial contact and we assume we have the individual’s consent to use service providers to assist us with this unless we are told otherwise.
In accordance with the Spam Act 2003, every commercial electronic message will prominently display a notice whereby the recipient can elect to ‘unsubscribe’ from receiving any further direct marketing communications.
Pure Vision Wines Website
When you access our website, we may receive information about you via a ‘cookie’. A cookie is a piece of information that our web server may send to your computer when you visit the website. The cookie is stored on your machine, but does not identify you or give us any information about your computer. A cookie helps us to recognise when you re-visit the website, and helps us to optimise your experience. Through the use of sessional cookies, we collect information such as Internet Protocol ‘IP’ addresses, device IDs, MAC addresses, browser information, installed software, hardware type, access date and time, number of visitors, pages viewed, types of transactions conducted, time spent on the website and documents downloaded. We use this information to evaluate the performance and effectiveness of our website.
Site Visit Data — the following is recorded and collected for statistical purposes;
The server address of the visitor
The name of the top-level domain from which the internet was accessed
The date and time of the visit to the website
The pages accessed and documents downloaded. The recording of such information enables us to identify the areas of the site that are most popular and to tailor the site accordingly.
Links — the website contains links to other sites. Pure Vision Wines is not responsible for the content and privacy practices of other websites.
Keeping personal information accurate and up-to-date
Pure Vision Wines will take all reasonable steps to make sure personal information we collect, use or disclose is accurate, complete and up-to-date.
If an individual believes the personal information is not accurate, complete or up-to-date, please contact Pure Vision Wines.
Online Payments
Payment details provided are processed securely by stripe and PayPal. These providers are fully PCI-DSS compliant and comply with all appropriate industry security standards. Pure Vision does not have access to any of your details.
Openness
The Pure Vision Wines privacy policy is available from the company’s website, or on request from the company.
Resolving privacy issues
Individuals who have an issue which they wish to raise with the Company may do so by contacting the Company Secretary:
Tel: +61 433 500 863 Email: ja****@*****************om.au Post: PO Box 258 Virginia, SA 5120
If the individual is not satisfied with the responses provided by Pure Vision Wines, the matter may be taken to the Privacy Commissioner who will investigate the matter. More information may be obtained from the Commissioner’s website at www.oaic.gov.au.